Telemedicine

Telemedicine coverage is a type of health insurance that allows you to access medical services remotely, such as through phone, video, or online platforms.

It can offer you convenience, flexibility, and cost savings, as well as reduce your exposure to infectious diseases.

However, not all telemedicine services are covered by your insurance plan, and you may need to check with your provider before using them.

Some factors that may affect your telemedicine coverage are:

• The type of service you need, such as primary care, specialist consultation, mental health, or prescription refill.
• The provider you choose, such as your regular doctor, a network provider, or an out-of-network provider.
• The state you live in, as different states have different laws and regulations regarding telemedicine.
• The terms and conditions of your insurance plan, such as copays, deductibles, coinsurance, and prior authorization requirements.

To make the most of your telemedicine coverage, you should:

• Review your insurance policy and understand what telemedicine services are covered and what are not.
• Prepare for your telemedicine visit by having your medical history, symptoms, medications, and questions ready.
• Follow up with your provider after your telemedicine visit and keep a record of your communication and treatment plan.

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Telemed_overview_flyer.pdf